Start with checking the expected delivery date and the status of your order here.
If your order shipped with UPS Surepost (a combination of the UPS ground network with final delivery from the U.S. Postal Service), please be aware that the delivery time can be 1-3 working days later than the estimated delivery time you see in your account. This is due to local variations in delivery from the U.S. Postal Service.
If your delivery address is wrong or if your products still haven't arrived 3 working days after the latest delivery date you see on your account, Send us a message and we’ll help you the best way we can.Back